Returns/Exchanges

Returns/Exchanges

  • We do not accept returns or exchanges on custom requested items. 
  • We will only accept returns on our items if they are clearly defective within 24 hours of you receiving your item. 
  • To request a return, just email us with a photo of your item. sales@kenovakreations.com
  • Exchanges are allowed for another size, buyer pays shipping costs to return the item as well as having the new item shipped to them. Items must not be washed. 
  •  Please mail the returned items to PO Box 11036, Lexington, KY 40512